Certification audit plan (Jan – July 2011)

Certification audit plan (Jan – July 2011) for freelancers / one person enterprise (OPE) in translation and interpretation services as:

1) Certified Translation Service Provider (OPE)
2) Certified Interpretation Service Provider (OPE)


Attention: All sessions in Austria, Turkey and Egypt for January and February 2011 are complete and fully booked up. 

Certification pre-conditions

1) Application form: Please fill out and send to email: admin@iq-translator.net

2) Positive documentation check (upon applying you will receive the required instructions on how to complete your audit documentation)

3) Competent translators / interpreters. The competences should be acquired through one or more of the following:
• formal higher education in translation / interpretation (recognised degree);
• equivalent qualification in any other subject, plus a minimum of two years of documented experience in translating / interpreting;
• at least five years of documented professional experience in translating / interpreting

Certificate

AS+C International Certified Translator according to EN 15038 / International Certified Interpreter according to ÖNORM D 1202. The validity of this certificate is maintained by means of surveillance audits on a 1-year cycle (fees EUR 180.00) and by recertification audits on a 3-year cycle.
Place of issue: Austrian Standards Institute – Vienna / Austria

Sample of the certificate “Certified Translation Service provider (OPE)

Sample of the certificate “Certified Interpretation Service provider (OPE)

Auditor
Lead Auditor of the Austrian Standard Institute
Audit language: ENG/ARA

Steps of the certification process

• Complete your application form
• Pay the certification fees according to your invoice. Fees include registration fees of the certification body and certificate fees
• We will send you the original standard texts along with our official certification scheme
• Send us your audit certification documents according to the certification scheme at least 2 weeks before your desired date of the certification audit
• After receiving your documents the evaluation process starts
• Feedback by the Lead Auditor follows within 1 week
• Pass on any missing data or documents required by your Lead Auditor
• The Lead Auditor contacts you to confirm the date for your oral certification audit
• Obtainment of the certificate (in case of a successful certification audit)
• Register as a "Certified International Qualified Translator" or "Certified International Qualified Interpreter" in all our databases

Note 1: After being certified, you can attend the Auditor Qualification Program to become one of our official Certification Auditors and Trainers of the Austrian Standards plus Certification in your country.

Note 2: After being certified, you will be listed in our official databases:

www.lics-certification.org/
www.on-norm.at/zert_dyn/zert_search.jsp?scriteria=EN+15038&bnsubmit=Suche+starten
http://en15038.blogspot.com/

www.iq-translator.net

Directly after your application you will be listed as “under certification”.

Note 3: We can only accept 10 applicants per certification date in each country. Confirmation is carried out according to the order of the applications. Please always define an alternative date for your desired audit date. The certification audit is an interview to prove your qualifications as a competent service provider. No written exam needed.

Note 4: Further details of the time schedule of your certification audit will be sent along with your date confirmation

For any further information: admin@iq-translator.net

TAG-TRANSLATORS Maintains the EN 15038 LICS Certificate for the Second Year

24 August 2009

TAG-TRANSLATORS Maintains the EN 15038 LICS Certificate for the Second Year

Maintaining this certificate is due to the great efforts of our translators who exert their best to keep up with all the developments in the field and abide with the translation ethics - Noubeh

AMMAN --- August 24, 2009 --- Abu-Ghazaleh Translation Distribution and Publishing (TAG-TRANSLATORS) announced that it has successfully maintained the European Standard EN 15038 Certificate for translation services for the second year. (Whole article under:

http://www.tagvaluation.com/news.aspx?id=1079&groupNew_key=tagorg&lang=en

Translingua: ÖNORM EN 15038 re-audit on 15 May 2009 - Feedback

As one of the founding members of the iQTSP (International Network for Quality Translation Service Providers) association, which was established in Austria in May 2009, translingua holds the view that not only quality certifications but also continuous re-audits are extremely important. ÖNORM EN 15038 certification is an excellent opportunity for translation providers to stand out positively from their competitors, particularly at the present time when the market continues to expand and the choice of the right supplier grows ever more confusing for the customer. The quality seal is also an important indicator which offers guidance for customers wishing to make the right decision when it comes to selecting the best translation supplier.

Based in Graz and Vienna, the translingua translation agency has been a quality certified company since April 2004. In the meantime, the former ÖN 1200 standard has evolved into EN 15038, today’s benchmark norm. This hallmark of quality has now been awarded to translingua for a further two years after the company successfully passed its second re-audit.

In the course of an entire day set aside for the re-audit on 15 May, Mr Mohamed-Ali Ibrahim from the Austrian Standards Institute was personally satisfied that translingua continues to deliver ‘excellent work in compliance with the due diligence criteria stipulated by ÖNORM.’ The audit carefully scrutinised the daily work processes which take place at translingua. These included a complete translation order, which was analysed from the point of initial order acceptance through to placement with a qualified translator, right down to dispatchment of the completed translation to the customer. The standard sets out clear guidelines regarding the choice of translator, the proofreading process and consideration of various formal requirements, particularly in the field of project management. Further matters which were addressed in the course of the audit included the acquisition of new translators, the way project managers dealt with ‘extraordinary’ situations and the regular monitoring of customer satisfaction levels.

‘Admittedly, preparing for re-certification every two years certainly involves a lot of work,’ commented Dr. Brigitte Meßner, managing partner of translingua, ‘but even so we’re entirely convinced that such audits are necessary. They force you to work continuously on improving your in-house procedures and to monitor routine processes with regard to their everyday usefulness. At the end of the day, all this is always to the benefit of customers who gain from the enhanced quality of the translation they place with us. The fact that our processes comply with the industry’s benchmark standard plays an important role in this case.’
(Text edited by Translingua)

EBC*L International and IQ+C Vienna signed a Representation Contract

In a ceremony with friendly atmosphere Mr. Victor Mihalic, CEO of EBC*L International, and Mr. Mohamed-Ali Ibrahim, CEO of IQ+C Vienna signed the Representation Contract of Egypt. IQ+C Vienna is entitled to manage and implement the EBC*L System within the whole Arabic area



About IQ+C Vienna
International Qualification + Certification, based and registered in Vienna (Austria) is the Holding Organization and head office of a wide network of competent affiliated partner locations, now in Egypt and very soon all over the Arabic world. IQ+C Training and Certification Centers offer unique and high-level Qualification Training and EXCLUSIVE Certification programs, in co-operation with accredited international partners in the following fields:

Business Administration
Tourism Industry
Quality Management
Translation Business Development

The training and certification programs are designed EXCLUSIVELY for IQ+C Training & Certification Centers in co-operation with international accredited institutions such as the Austrian Standards plus Certification, a member company of the Austrian Standard Institute (ON) http://www.asplus.at/certification, Language Industry Certification System (LICS) http://www.lics-certification.org/ , EBC*L International http://www.ebcl.eu/ and Easy Business http://www.easybusiness.at/ All programs on offer are internationally accredited, exclusively put together in accordance with the international ISO and European Norms.

About EBC*L International
The European Business Competence* Licence, EBC*L is an established Europe-wide business qualification certificate, attesting the holder the core competence needed to

* take part in economic life
* be able to run a department and make managerial decisions
* control and manage the financial aspects of a project
* start up a new business

The EBC*L certificate demonstrates business management expertise on an internationally recognized level. The EBC*L is currently established in 30 countries (Austria, Albania, Azerbaijan, Belarus, Bosnia and Herzegovina, Bulgaria, China, Croatia, Cyprus, Czech Republic, Egypt, Germany, Greece, Hungary, Italy, Kosovo, Kenya, Macedonia, Nigeria, Poland, Romania, Russia, Serbia, Slovakia, Slovenia, Spain, Switzerland, The Netherlands, Turkey, Ukraine) and is available in 24 languages

Due to its high degree of transparency, the European Business Competence* Licence is accredited by international economy. A huge number of well-known companies (including Siemens, T-Mobile, Xerox, Bayer, Uniqua, Samsung) have successfully integrated EBC*L into their in-house staff development programs.

Congratulation MB International Languages, Mondsee - Successful EN 15038 Re-Audit

Monica M. Boensch, managing director of MB:
"After two years spent evaluating my own practice as a translation service provider and making our processes compliant, I am quite sure that the European Norm EN 15038 encompasses our activity quite extensively and provides many requirements."

Certified Translation Service Providers Through our Services Worldwide

Mohamed-Ali IBRAHIM works as a Lead Auditor and Trainer to the European Norm EN 15038 for the Austrian Standards Institute. IBRAHIM has a master in Translation & Interpretation Science from the University of Graz in Austria; between 1999 and 2004 he worked for the Austrian Certification Body as a Trainer and Lead Auditor to ISO 9001. In this time, he opened new markets and conducted about 200 different QMS-Audits. Since 2006, he conducted the following audits and trainings as the first qualified Lead Auditor to EN 15038 in Europe.


Egypt

1) MITSCO; Translation & Training
54 Moustafa Ennahass Street
Nasr City – Cairo - Egypt
Tel 002022702039
Email: mitsco@mitsco.org
www.mitsco.org

2) Viewpoint Translation and Mass Media
6 Abbas El-Akkad St., Suite No. 16
11371 Nasr City
Tel 0020222720037
Email: info@viewpoint-eg.com
http://www.viewpoint-eg.com

3) SALT Group - Egypt
"Systems Arabic Localization Technology"
9 Al Canal St., Maadi
11431 Cairo, Egypt
Skype contact: samy.shalaby
Tel: +20 2 23783698
Direct/Fax: +20 2 23803316
Mobile: +2010 6263536
samy.shalaby@saltgroup.org
http://saltgroup.org

4) Arabize Localization Services
22 Anwar El Mofty St., Tiba 2000 Administrative Bldg., Rabaa Al Adawya,
11371, Cairo, Egypt.
34055192/3/4/5
amany.algundy@arabize.com.eg
www.arabize.com.eg

5) Translation Partner
Mr. Sherif Shaaban Abdel Bar Mohamed
Tel: +20102906838.
Zohor Al-Islam Str.
P.O Box 12962, Al- Sades Men October
Almansourya,
Egypt
http://www.translationpartner.com

6) Pharma-Med

18 Goal Gamal Street, Mohandeseen, Giza,  Cairo, Egypt.

Tel   (202) 3346 3039     Fax   (202) 3305 7313

E-mail

 support@pharmamed-eg.com

 inquiries@pharmamed-eg.com

 info@pharmamed-eg.com

Managing Director

Dr Hatem Saleh

Hatem.saleh@pharmamed-eg.com

 

One Person Enterprise (OPE)

1) Mr. Sameh Ragab

--> 39 Hamouda Mahmoud Street,
Nasr City, 8^th District Cairo
Egypt
 
-->002010-1969120 (mobile) // 00202-26710479 (phone) sameh@arabianatrans.com or atg@atg2ftp.com

2) Mr. Samy Shalaby
Cairo Head Office:
SALT Egypt – Egypt: 9, Al Canal St., Maadi,
11431, Cairo, Egypt.
Tel: +20 (2) 2378 3698
Fax: +20 (2) 2380 3316
Mobile1: +20 (10) 626 3536
Mobile2: +20 (10) 670 0401
eMail samy.shalaby@saltgroup.org
Web Site http://www.saltgroup.org

3) Ms. Yassmine Samy
Address: 9, Al Canal St., Maadi,11431, Cairo, Egypt
Tel +20 2 23783698
Mobile: + 20 10 2938352
+ 20 14 1394355
Email: yassmine.samy@saltgroup.org

4) Ms. Rania Ahmed
Rehab City - Group 98, Bldg.3 appt 1
0020105354000
reni1reni@yahoo.com

5) Ms. Nermein Abdel-Wahed
Cairo Head Office:
SALT Egypt – Egypt: 9, Al Canal St., Maadi,
11431, Cairo, Egypt.
Tel: +20 (2) 2378 3698
Fax: +20 (2) 2380 3316
Mobile : +20 (10) 670 0401
eMail nermein.radwan@saltgroup.org
Web Site http://www.saltgroup.org

7) Ms. Hebat Alsaid
Address: 6, Al Kantra St., Al Qusiareen, Cairo, Egypt.
Tel: +20 (2) 24250711
Mobile: +20 (10) 8803854
E-Mail: hebatallaheid@hotmail.com

8) Dr. Essam El-Ganzoury
8 Wally st, Koubry El Koba
Tel 00224120648 / 0119712816
ganzoury1945@yahoo.com

9) Mr. Abdelsalam Dief
1 bashteel st., Embaba, Giza
Tel +0121936594
dief_abdo@yahoo.com


10) Mr. Bahaa Raslan

Reg.Nr: 114450 Mob. +20101253876 bahaaraslan@gmail.com
8 Abbas El AKA'D St. Suite 9, Nasr City
EGY CAIRO

11) Mr.
--> TAMER ABDELHAMID MEKHIMAR
-->

Mobile: +20103068583 Fax: +2 048 378 2496
Address: Tabluha 31268,
Tala,
Menoufiya,
Egypt - A.R.E.

Main e-mail: tamer7981@gmail.com Alternative e-mail: mikamer2002@yahoo.com

12) Ms. Hoda Ragab Ali Hassan

15, Abd El ftah El kady st , taawen ,  Haram
EGY 12111 - Giza - CAIRO
Reg.Nr: S 2011 003

14) Certification Audit EN 15038,  OPE: Mr. Ibrahim Khalifa, Cairo - Egypt 15) Certification Audit EN 15038, OPE: Mr. Mohamed Hassan, Cairo - Egypt 16) Mr. Mohamed Hemid (OPE) Community Interpreting Service Provider Elskala Red Sea, Hurghada, Egypt Certificate Nr. S 2011 033

Jordan

1) Mr. Murad Awad
P.O. Box 1837 Amman 11953 Jordan
00962777861019 / 0096277786091
muratavat@yahoo.com

2) Lead Auditing Training
of the Austrian Standards Institution
Amman 1st of June 2010
Trainer: Mr. Mohamed-Ali Ibrahim

3) Certification Audit OPE in accordance
with The National Standard Guide for
Community Interpreting Services for
Mr. Murad Awad, Amman - Jordan: Feb 5, 2011

Austria

1) Fox Coffey KEG
Turnergasse 29/11
1150 Wien
Tel: +43 (0)1 892 71 04-12
Mobil: +43 (0)664 3155411
Skype: rmdfox
Fax: +43 (0)1 892 71 04-18
E-Mail: firma@foxcof.co.at
http://www.foxcof.co.at

2) CAMELS
Mag. Edith Vanghelof
Utendorfgasse 7/1/12,
1140 Wien
T: (+43-1)924 8419
M: (+43) 0699 17290017
Fax: (+43-1) 292 67 99
skype: edith vanghelof
e-mail: edith.vanghelof@camels.at
http://www.camels.at

3) ad hoc GmbH (observer)
Hofmühlgasse 16/19
1060 Wien / Austria
T: (+43-1)5851950
Fax: (+43-1) 5851950
e-mail: office@adhoc.at
http://www.adhoc.at

4) MB Uebersetzungen, Beglaubigungen, Dolmetsch,
Sprachtrainings & Project Language Support
Schlosshof 4
A-5310 Mondsee, Austria
Tel: ++43-(0)6232/276 50
Fax: ++43-(0)6232/276 90
e-mail: office@boensch.at
http://www.boensch.at

5) Translingua®
Sparbersbachgasse 12, A-8010 Graz
Tel. +43 / 316 / 83 25 20-14
Fax +43 / 316 / 83 25 20
brigitte@translingua.at
www.translingua.at

6) ad hoc Dolmetscher & Übersetzungen - Interpreters & Translations GmbH
(Re- Audit) December 2nd, 2008)
1060 Wien - Hofmühlgasse 16/19
4020 Linz - Bethlehemstraße 10
+43 – 1 – 585 19 50
+43 – 1 – 585 19 50
office@adhoc.at
www.adhoc.at

7) Fox Coffey KEG Re-Audit on February 5th, 2009
Turnergasse 29/11
1150 Wien
Tel: +43 (0)1 892 71 04-12
Mobil: +43 (0)664 3155411
Skype: rmdfox
Fax: +43 (0)1 892 71 04-18
E-Mail: firma@foxcof.co.at
http://www.foxcof.co.at

8) Euleo GesmbH
INTOUCH Werbeagentur & Internetagentur
A-8200 Gleisdorf, Business Park 6 / Top 10

Tel 03112-7445-88
Fax 03112-7445-90
Mobil 0699-10130842
http://www.intouch.at

9) All Languages GesmbH 

Fichtegasse 2a, 1010 Wien

Tel. +43 1 5139128

Fax +43 1 5131846

Email: office@all-languages.at 

http://www.all-languages.at

 

Germany

1) TransForm
Dürener Strasse 177 – 179, 50931 Köln, Germany
Tel.: 0221/94 05 53 – 0, Fax: 0221/94 05 53 – 6,
post@transformcologne.de
http://www.transformcologne.

2) Training to EN 15038-Auditor
Bonn/Köln - Germany
http://integricert.de/filestore/136/programmauditorenen1503842.pdf

Tunis

1) "Le rôle de la Traduction et la Terminologie dans la
facilitation des échanges commerciaux à l'échelle Arabe
et Internationale" - Tunis 28 and 29th October, 2008

2) Translation and Services (under certification process)
15 Street of Greece, Place of Barcelone - Tunis
1000 Tunis
00216/71258683
mohsssen@voila.phr

Turkey

1) Turkish Translator Association
On Tuesday, November 11th, 2008, Mr. Ibrahim presented the EN 15038 to the Turkish translation service providers on invitation of the Turkish translator association.

2) The Republic of Turkey; Secretariat General for The EU Affairs
Training on "The European Norm 15038 & Revision Works - Quality Control in Translation"

3) Technical Assistance for Strengthening the Capacity of the Translation Coordination Unit in Turkey - the Secretariat General for the EU Affairs
In the time between 18 and 20 February, 2009 an in-house training on “EN 15038 and Quality Control in Translation with focusing on Revision Techniques” was conducted by Mr. Mohamed-Ali Ibrahim for the team of the “Translation Coordination Unit in Turkey”.

4) OZ TRANSLATION
Consultancy Informatics Training
Ltd.
Olgunlar Sckak 26/8 – Kizilay - Ankara
Ankara / Turkey
www.oztr.com

5) Lead Auditing Training
of the Austrian Standards Institution
Ankara / Turkey 17th - 20th August, 2009
Trainer: Mr. Mohamed-Ali Ibrahim

Dubai

1) ELAPH Translation
P.O.Box 184916
Sheik Zayed Road, Al Safa Tower, Office 502,
Dubai, United Arab Emirates.
Phone: +971 4 3310332
Fax : +971 4 3310250
Email: elaph_tr@eim.ae 
www.elaphtranslation.com

Fox Coffey KEG, Vienna - Austria, recertified according to EN 15038

Mr. Roy Fox, managing director of Fox Coffey KEG, Vienna - Austria, wrote the following testimonial:

A re-audit in the midst of a major reorganisation of our firm could have been a strain, but in fact it provided us with a useful structure for rethinking the way we run our business. Our auditor, Mr. Ibrahim was extremely supportive and the net result was a highly positive experience which generated genuine enthusiasm. We have come out of this process not just with recertification but also with internal documentation that we will soon be using to help new members of our team to understand their roles in the firm.

Many thanks again for your assistance, and for the progress this has helped us make.
Roy Fox
http://www.foxcof.co.at/

Machine translation will never rival the quality of human translation

Babylon Ltd., provider of Arabic translation and dictionary solutions, decided to start a campaign in support of human translation and with a clear message: “Quality translation is a human endeavor. If you need qualified translations, you should turn to a human translator for consistency and accuracy. No translation software or machine-driven free online translator service will ever rival the quality of human translation. It is your personal translator who will be able to adapt to the specific needs of your translation projects.”

Babylon’s Outreach for Translators is embraced by translators from around the globe. If you are interested to join, please visit the Babylon-Blog.

About Babylon

Babylon Ltd. is a developer of translation and dictionary software, featuring reference works by renowned publishers such as Oxford Dictionary, Merriam-Webster, Larousse and Langenscheidt.

We congratulate Arabize Localization Services in Egypt for obtaining the European Norm EN 15038

In demonstration of its continuous improvement and adherence to quality results, Arabize has achieved the EN-15038 European Quality Standard for Translation Services certificate in 2009 from the European Committee for Standardization. Unlike the general ISO 9001:2000 standard, the EN-15038 standard is exclusive to translation. It has specific directives defining the quality requirements for translation and localization providers. It covers all the stages of the localization process, starting from the project management and translation stages, up to the publication and quality control stages. The EN-15038 standardizes the procedures of each stage to ensure the highest level of quality and client satisfaction. Additionally, this European Quality Standard sets the qualification requirements for the human resources working in the localization field. Arabize has successfully passed the EN-15038 audit and became the first localization company in the Middle East to obtain both the ISO 9001:2000 and the EN-15038 certificates.

Arabize was founded in 1994 as an independent privately held localization company located in Egypt. The company was created since a felt need arose in the market for an Arabic localization provider. Today, Arabize offers a full range of professional localization and content services, from simple text translation to complete solutions of complicated long-term projects including: engineering, digitization, terminology management, linguistic QA, functional testing, desktop publishing, content preparation and development, and portal management. Applying the highest levels of quality standards in all the stages of work, Arabize achieved the official ISO 9001:2000 certification in 2005.
(Text edited by Arabize)

Growing Past EN 15038 – What Your Translation Firm Should Incorporate to Compete

By Karen Sampson

Now that translation standards have been strengthened through EN 15038, passing the competition can mean maintaining other levels of professionalism.
So your firm has received the coveted EN 15038 denoting the fact that they have a high quality of service and proven practices to offer translation services. Is that enough to make you a real competitor in the market place? Well, the answer is maybe. Competition will always continue to grow and that growth can weed out those who aren’t willing to go the extra mile for their clients. Here are some things new clients are looking for that you may want to consider as well.

Specialization
It’s no secret that clients with significantly unique or specialized documents are looking for professionals to do the translation who have knowledge in that field. Does your firm know its place in the market, have they researched the field to know where the gaps in specialization lie? It’s one thing to have specialized translators who know engineering inside and out, but if the marketplace is full of translating engineers you may be shooting yourself in the foot to add them to your repertoire.
Knowing where the new gaps are means the difference between being the first one called or getting left behind in the dust. Got some room to grow? If you’re a large firm you may want to consider developing an entire department to constantly focus on new fields of specialization that require your talents. Whether it is entertainment law or molecular cellular biology, the paradigm is always shifting and those shifts open gaps that you could be the first to fill.

Native Speakers
Without meaning to ostracize those who have learned the art as a second language, let’s look at a serious concern of more and more clients today: Do you employ native speakers? In today’s market it is almost impossible to do high level work without them. Subtle customary idiosyncrasies can take lifetimes to learn and that’s why you should consider this point a positive requirement for future hires.
It can save you from embarrassment or it could save you from bankruptcy. Does that mean you should fire most of your non-native born staff and start anew? Certainly not. But it may mean that you need to reevaluate your arsenal and confirm that everyone you employ is filling a position best suited to their capabilities. If not, some tweaking may be in order.

Easily Overlooked: Software
It can be easy to overlook but are you sending out documents that your clients can read in the current format of software? Follow this simple rule if you are unsure: Always err on the side of the latest update. That means if there is a newer version of software available you will want to obtain it and put it into effect. Although many companies are using older versions that are updated electronically to match configurations of the newer versions, the last thing your company wants to be labeled as is ‘out of style.’
This post was contributed by Karen Sampson, who writes about degrees in art and humanities. She welcomes your feedback at Karen.Sampson1120@ gmail.com
http://www.selectcourses.com

Mitsco - The House of Translation in Egypt: Congratulations on maintaining the certificate EN 15038

On February 28th, 2009, Mitsco - The House of Translation in Cairo has
passed the recertification audit in accordance with the European Standard EN 15038 with great success. Through this annual check conducted by the Austrian Standard Institution MITSCO proved once again, the efficiency of their system. "This annual meeting with the expert of the Austrian Standard Institution, Mr. Mohamed-Ali Ibrahim always gives us to new ideas to design the system even more efficiently. Namely to the benefit of our customers, but also our employees " so Dr. Mohammad Bakr CEO of Mitsco.

Congratulations on the successful Re-Audit EN 15038: Abu-Ghazaleh Translation, Distribution, and Publishing, Cairo

By Mr. Ramadan Ahmed, Translation Manager of Abu-Ghazaleh Translation, Distribution, and Publishing in Cairo - Egypt - Some of the benefits we gained through the certification according to EN 15038:

• Due to acquiring and maintaining the EN15038 certificate, we were able to transact with big firms and authorities, such as agents who are seeking certified translations and they are now satisfied with the stamp of the European norm.

• As soon as our website reflected the obtaining of EN15038, some organizations and authorities, such as the American embassy in Cairo, contacted us to participate in international forums & committees and asked for our translation services.

• We improved our working system in accordance with the norm, which feedback was more easy work and high quality outputs.

• The EN15038 led to many translators all over the world applying to cooperate with us, we received many of their C.V's of them.

• We modified our translation tests and improved the requirements those translators must fulfill in order to comply with EN15038,so our translators produce high quality levels of translation in different fields.

Successful: Re-Audit of "Viewpoint" in accordance with EN 15038

Feedback:
Practically speaking, Viewpoint's smooth modus operandi, which goes in parallel with its risk management concepts and its quality assurance system, is formulated in conjunction with its commitment to reliability, on the one hand, and certain authorities (Theqa’t in Arabic), on the other.
One of those authorities is the sublime Austrian Standards Institute (Österreichisches Normungsinstitut-ÖN in German) and its quality and controls orientation offered throughout its auditing/ re-auditing procedures, conducted by its professional Lead Auditor in the Middle East & Turkey.

The quality added during the last re-audit cannot, by any means, go without mention regarding the precision level of the thorough verification through and through, the positive feedback, and recommendations that were 100% for all the involved parties in the industry.
Bahaa Raslan
Viewpoint Chief Executive Officer